Review the Store publishes researched assessments of online stores. Each review sets out what we checked, what we found, where the information came from and what we could not confirm, so you can make your own decision before ordering. For people who have already ordered, we publish order-help pages with the merchant's published delivery and returns terms and practical next steps.

Who publishes this site

Review the Store is published by [Operator name not set], based in [Location not set]. You can reach us at [Contact email not set].

How the site is paid for, and any relationship between the publisher and a store we cover, is set out on the ownership and funding page. Where a relationship exists it is also stated at the top of the review concerned.

What we do

  • Read and record a store's published policies, contact details and company information, with the date we saw them.
  • Run practical checks that anyone could repeat, such as whether contact details work and whether policies agree with each other.
  • Look for independent, citable sources and report what they say.
  • Separate four kinds of information in every review: what the merchant claims, what we observed, what independent sources report and what remains unverified.
  • Give an editorial verdict and, where enabled, a score from 0 to 100 with an explanation.

What we do not do

  • We do not claim to have bought from a store unless the review says so and documents the order.
  • We do not publish customer ratings. If customer reviews are added in future they will be shown separately from our editorial assessment.
  • We do not guarantee that an order will go well. A review describes evidence at a point in time; businesses change.
  • We do not accept payment for a better verdict or score.

How to read a review

Start with the verdict and the list of uncertainties. Then check the dates: every piece of evidence shows when it was observed. The methodology explains the process and the scoring page explains what the number means.

If something is wrong or out of date, see the corrections policy.