This policy describes what this website actually does with information. It is written by the publisher, [Operator name not set] ([Location not set]), who is responsible for the site. Questions: [Contact email not set].

The short version

  • You do not need an account to use this site and we do not ask for your name.
  • We do not use advertising cookies, third-party analytics scripts or social media trackers.
  • We keep anonymous, aggregate counts of a few actions so we can tell whether the site is useful.

Information we collect

Aggregate usage counts. We count, per day, how many store searches found a result, how many found nothing, how many times each order-help page was opened, and how many times a support-message template was copied on each order-help page. These counters contain no IP address, cookie or other identifier.

Unsuccessful search text. When a search finds no store, we store the text that was searched (shortened to 80 characters) with a daily count, so we know which stores people are looking for. It is not linked to you. Please do not type personal information into the search box.

Server and security logs. The site is hosted on Cloudflare. Like any host, Cloudflare processes your IP address and request details to deliver pages and protect the site from abuse, and keeps logs under its own policies.

Email. If you email us we receive your address and whatever you write. We use it to reply and to handle your request.

Cookies

Public pages set no cookies. The staff sign-in area uses one strictly necessary session cookie for signed-in editors only.

Message templates

The support-message templates on order-help pages are edited in your browser. What you type into a template is not sent to us; only the fact that the copy button was used is counted.

Reviews link to stores and to sources. Those sites have their own privacy practices. Where we could earn a commission from a link, the review says so.

Retention

Aggregate counters and unsuccessful search text are kept until deleted by the publisher. Email is kept for as long as needed to handle the request and keep a record of corrections.

Your choices and rights

You can ask what information we hold about you, and ask us to correct or delete it, by emailing [Contact email not set]. Depending on where you live you may have additional rights under local law.

Open items for the publisher

These points depend on the publisher's legal entity and jurisdiction and must be confirmed with qualified advice before launch: the legal identity and postal address of the data controller; the legal bases relied on where laws such as the GDPR or UK GDPR apply; specific retention periods; whether notices required by US state privacy laws apply; and the details of the email provider used.

Changes

If the site starts collecting anything else, for example if customer reviews are introduced, this policy will be updated before that happens.